By Bruno Lussato (auth.)
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Extra info for A Critical Introduction to Organisation Theory
Processes, decision-making, communications, control, rewards, sanctions, all used to define or attain the aims, and to maintain the organisation of the orientation defined by these general aims. ' 6. An organisational structure 'designed to harmonise the elements which we have just enumerated '. The authors then establish a distinction between what we will call three sectors of the business: (a) The structure of the formal organisation, comprising the physical activities inherent in the tasks and the integration of these tasks into a chain of command; (b) Organisational behaviour, which comprises motivations, gratuitous activities, interactions, attitudes and values; (c) The informal structure or the relationships and influences which occur without official authority.
The contacts between the manager and the organisational expert are 18 A Critical Introduction to Organisation Theory I I INFORMATION SCIENCE I OPERATIONAL RESEARCH FIGURE Ia. Relation between enuues (machines, techniques, theory, business•, technique-, fact-, and theoretical languages), and a few terms representing the schools of thought, of which the limits are indicated. Thus, the direction is focused on the business•, and the vocabulary of the director is limited to the fact-language (apart from borrowings and transfers of words, represented here by grey areas or arrows, while the field covered by the management is much wider, encompassing principles, but not techniques); the manager's vocabulary is more extended, including terms from the theoretical language.
Feedback; 7. Budgeting. (Note: 2. ) SIMON 10 Organisations may be constructed in three layers: I. A system underlying the physical processes of production and distribution; 2. A layer of processes connected with programmed decisions (probably largely automated) to control the routine everyday operations of the physical system, and 3. A layer of processes connected with non-programmed decisions (entrusted to a man/machine system) to control the processes of the first level, to assess them and to change the values of the parameters.
A Critical Introduction to Organisation Theory by Bruno Lussato (auth.)